A look at the future of our sector

Konecta celebrated as CX Leader in EMEA and Major Contender in Americas in latest PEAK Matrix® Assessment

November 11, 2024

Five key customer management trends in insurance, from Gen AI to Non-Life

October 14, 2024

Konecta confirmed as top provider of Customer Experience Management

October 4, 2024

Konecta’s waste collection initiatives in Colombia: Partnerships with Ecobot and Botellas de Amor

September 23, 2024

Using Uniqueness to improve your customer relations

September 11, 2024

Four ways Mystery Shopping can improve your CX

September 9, 2024

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

November 20, 2024

Konecta’s new work & skills hub in Brazil favela will boost local economy and transform lives

November 13, 2024

Konecta celebrated as CX Leader in EMEA and Major Contender in Americas in latest Peak Matrix® Assessment

November 11, 2024

Konecta and Google Cloud forge strategic alliance to drive AI-Enabled innovation in customer experience

November 4, 2024

Konecta once again recognized by Frost&Sullivan's Customer Experience Management Radar as a leading CX Mangement Player in Europe and Latin America

September 25, 2024

Konecta earns Best Place to Work certification in Romania and in Albania for 2024

September 4, 2024

Konecta Recognized as "Company of the Year 2024 in Latin America" by Frost & Sullivan

July 29, 2024

Konecta awarded at the 15th edition of the Platinum Customer Experience Awards

July 10, 2024

Konecta Sets Science-Based Targets for Low-Carbon Future

June 26, 2024

Konecta signs an alliance with Google Cloud that will boost the group's artificial intelligence services and efficiency

May 13, 2024

Konecta Appoints Nourdine Bihmane as New Group CEO

April 10, 2024

Konecta, winner in six categories at the Iberdrola Telemarketing Awards

April 8, 2024

Konecta expands its capabilities for english-speaking clients

April 9, 2024

Konecta and Genesys partner to help companies transform customer management operations with generative ai

October 26, 2023

Konecta accelerates the inclusion of Generative AI into its value proposition and services

September 28, 2023

Konecta recognized again by Everest Group as a leading customer experience management player

September 14, 2023

Company Statement

June 20, 2023

Expocontact successfully holds its 18th edition

June 16, 2023

Konecta receives IMPACT22 award for its Expocontact congress

November 25, 2022

Konecta awarded in the category of Renewable Energy Implementation at the Green Mobility Summit 2022

November 15, 2022

Konecta is honored at the Vodafone Supplier Awards 2022

November 21, 2022

HackDay Konecta 2022 in Colombia, the technology day for software enthusiasts

November 15, 2022

Improving customer satisfaction through post-sales support

K TALKS A personal space with our clients: LATAM Airlines

K TALKS A personal space with our clients: TELEFONICA PERU

Konecta & Revo: tech partner of choice for ambitious Insurtech

K TALKS A personal space with our clients: NEQUI

Scaleable customer support model for a fashion giant

Enhancing customer value through premium services: an energy sector example

Smart businesses need smart assistance

How innovation can support customer service in retail

Onboarding 3.0: transforming the customer relationship

Generali engagement solutions and Konecta: Excellence through partnership

Carving out success for a global banking provider

TELEFÓNICA AND KONECTA: Providing Connections that Bring People Together

Samsung Colombia. How B2C brands can win CX challenges