K TALKS A personal space with our clients: LATAM Airlines

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It’s time for a new chapter of K-Talks! And in this latest edition, we enjoyed a great chat with MANUEL VAN OORDT, CEO of Latam Airlines in Peru.

Manuel is CEO of Latam Airlines, one of the best positioned airlines in the Americas. Through his leadership and passion for service, he has made Peru one of the top tourism destinations in the world.

We spoke with Manuel about everyone’s commitment to developing the country, and he shared with us his vision for the future of the airline industry and how Artificial Intelligence will impact this industry and travelers' experiences.

He is convinced that working together is the best way to overcome challenges and make dreams come true.  

In this new video, he also shares his leadership principles, which are key for achieving success: 

• BE PRESENT
• UNDERSTAND AND KNOW YOUR CUSTOMERS
• WORK HAND IN HAND WITH YOUR TEAMS.

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