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Changing the game
When industries are moving fast, you need an agile partner who leverages AI, GenAI, data and other advanced technologies in sector-focused solutions.
Our agile solutions are all about taking you faster and further, revving up the experience you offer and making your customer journeys seamless. Ready to go?
Multi-channel transformation, regulation, data protection, efficiency, new competition … We are the partner to bank on if you want to lead on the big trends in your sector.
Our tailored, technology-driven solutions enable your business to excel by integrating AI and data to meet your customer and patient expectations.
Our digital solutions transform customer experience and simplify processes for government agencies, making public services more accessible to citizens.
When ‘shop anywhere anytime’ has become standard, we use analytics, automation, AI, and personalization to enhance your brand's loyalty and sales.
At a time of intense competition and digital disruption, we make your CX touchpoints more meaningful, using personalization and innovation to drive growth.
We leverage data, AI and deep sector knowledge to power you up and keep you connected to your customers.
Telecoms, Media & Technology | Customer Experience
Entertainment giant Netflix and Konecta team up on Spanish customer service
In 2024, Konecta partnered with Netflix to deliver premium Spanish-language customer service across Latin America and the U.S. from its Lima, Peru facilities. This collaboration highlights Konecta’s expertise in Latin American customer support and alignment with Netflix’s culture and values.
