Konecta and Google Cloud Forge Strategic Alliance to Drive AI-Enabled Innovation in Customer Experience

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Konecta celebrated as CX Leader in EMEA and Major Contender in Americas in latest PEAK Matrix® Assessment

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Konecta once again recognized by Frost&Sullivan's Customer Experience Management Radar as a leading CX Management Player in Europe and Latin America

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Think with us

A look at the future of our sector.

We connect companies, we connect people, we connect with you

+130.000

People

26

Countries

+30

Languages

+500

Clients

+200

Sites

We help you provide outstanding experiences by leveraging exceptional operations management capabilities and innovation know-how

Based on the strength of our track record, we rely on technology to stay at the forefront of the industry and create strategic alliances with our clients.

From customer management to digital marketing, consulting to technologies, we not only provide a comprehensive range of solutions but are also driven to achieve operational excellence, go the extra mile to surpass your expectations, and achieve ambitious targets.

Learn more about Konecta
Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

The impulse in Digital Marketing you need

We help you to find your target audience, to impact them with personalized formats and messages. We offer an End-to-End digital sales model that combines marketing automation, Artificial Intelligence and Big Data.

We develop global digital marketing and advertising strategies: creativity and digital design, content creation, SEO and CRO optimization. We use self-developed Martech tools to optimize the performance of your campaigns.

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Financial services: Are you making the most of your customer portfolio?

Did you know that most agencies exploit only 20% of their customer portfolio and therefore miss out on many opportunities?‍

Entrust this portfolio to an expert, allowing your advisors and agents to concentrate on business development. Our dedicated team will support your network, acting as a back-up sales force.

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Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Optimize lead generation with our 100% performance-based model!

We help brands boost their digital sales while minimizing risk through a performance-based approach.

Our in-house solution optimizes lead conversion using artificial intelligence, predictive analysis and machine learning. It automatically allocates leads to the most effective advisor, ensuring their successful transformation into a sale.

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Uzaktan Çalışmanın Yaratıcılığa Katkıları

Günümüzde teknolojinin gelişmesiyle birlikte uzaktan çalışma, birçok şirketin iş yapış şeklinde önemli bir değişiklik yaratmıştır. Uzaktan çalışma, çalışanlara daha fazla esneklik ve özgürlük sağlamakta, aynı zamanda yaratıcılığın da önünü açmaktadır.

Esnek çalışma saatleri, yaratıcı çalışma ortamı, kültürel çeşitlilik ve sanal iletişim araçları, çalışanların daha yaratıcı düşünmelerini, inovatif fikirler üretmelerini ve iş birliği içinde çalışmalarını teşvik eder. Şirketlerin uzaktan çalışma modelini benimsemesi, yaratıcılığı destekleyen ve rekabet avantajı sağlayan bir iş kültürü oluşturmasına yardımcı olur.

Learn more about Konecta
Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Türkiye'de Almanca Bilmenin Avantajları

Gitgide küreselleşen Dünya’da Almanca bilmek büyük önem taşımaktadır. Kişisel hayatta, iş dünyasında ve kariyer gelişiminde birçok avantaj sunar. İş fırsatları, akademik fırsatlar, burslar ve eğitim imkânları, müşteri memnuniyeti, ve kültürel gelişim gibi birçok fırsatı beraberinde getirir.

Almanca bilmek, kişisel ve profesyonel olarak geniş bir ufuk açar ve uluslararası alanda rekabet edebilme becerisini artırır. Almanca dilini öğrenmek, yeni fırsatlarla dolu bir dünyanın kapılarını açar.

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We help you provide outstanding experiences by leveraging exceptional operations management capabilities and innovation know-how

Based on the strength of our track record, we rely on technology to stay at the forefront of the industry and create strategic alliances with our clients.

From customer management to digital marketing, consulting to technologies, we not only provide a comprehensive range of solutions but are also driven to achieve operational excellence, go the extra mile to surpass your expectations, and achieve ambitious targets.

Learn more about Konecta
Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

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Más de 25 años de experiencia liderando la Industria en Colombia

En Colombia somos un gran generador de oportunidades laborales para más de 30.000 personas, entre jóvenes que inician su vida laboral, mujeres, personas con discapacidad, migrantes.  Esto es apenas una muestra de nuestro compromiso con la inclusión.

Nuestro compromiso con las personas, la sociedad y el medio ambiente, nos hacen merecedores de la certificación Grate Place to Work, que certifica nuestros resultados, como:

  • En el primer trimestre del año 2023 realizamos más de 870 actividades enfocadas a salud y bienestar, para nuestro Talento K.
  • Gran parte de nuestro personal administrativo llegó a su cargo iniciando como Representantes de Servicio.
  • Contamos con un programa de inclusión más de 500 personas vinculadas:  personas en condición de discapacidad, mujeres vulnerables y mayores de 45 años vinculadas a la fecha.
  • Hemos entregado herramientas a 507 líderes para fortalecer sus habilidades comunicativas, de gestión y liderazgo en sus equipos.
  • Con nuestro programa de reconocimientos por excelencia y antigüedad hemos beneficiado a más de 1,900 personas, para el equilibrio de vida personal, familiar y laboral.
  • Durante el primer semestre de 2023 hemos reducido 97.856 kg de emisiones de carbono, hemos ahorrado 1.024.438 lts de agua y 41.690 kg de madera, ratificando nuestro compromiso con el medio ambiente.
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We help you provide outstanding experiences by leveraging exceptional operations management capabilities and innovation know-how

Based on the strength of our track record, we rely on technology to stay at the forefront of the industry and create strategic alliances with our clients.

From customer management to digital marketing, consulting to technologies, we not only provide a comprehensive range of solutions but are also driven to achieve operational excellence, go the extra mile to surpass your expectations, and achieve ambitious targets.

Learn more about Konecta
Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Tecnologia Konecta e o nosso Customer Experience

A nossa tecnologia não busca apenas ser eficiente, ela também integra diversos canais, deixando a experiência do cliente mais efetiva.

Utilizamos tecnologia proprietária para transformar as jornadas de clientes com a integração de canais de voz, digitais e redes sociais para proporcionar fluidez no relacionamento.

Com o nosso Big Data e a nossa Inteligência Artificial, conseguimos tornar toda a jornada mais fluida, olhando para o presente para prever o futuro.

Conectamos empresa, conectamos pessoas, nos conectamos com você.

Learn more

We help you provide outstanding experiences by leveraging exceptional operations management capabilities and innovation know-how

Based on the strength of our track record, we rely on technology to stay at the forefront of the industry and create strategic alliances with our clients.

From customer management to digital marketing, consulting to technologies, we not only provide a comprehensive range of solutions but are also driven to achieve operational excellence, go the extra mile to surpass your expectations, and achieve ambitious targets.

Learn more about Konecta
Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Convierte millones de datos en oportunidades de negocio

FunnelSuite® Martech All-in-One




Presentamos nuestro software ALL IN ONE, creado 100% in-house.
FunnelSuite® unifica toda la data de Marketing y el Funnel de Ventas:

Discover Expocontact

Discover how the combination of human talent and technology are much more than a sum of forces: their union raises capabilities to levels never before imagined to offer the best Customer Experience.

More info

Our Solutions

Customer Management

Through our smart blend of people, process and technologies, we imagine, design and deliver outstanding customer experiences.

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Digital Solutions

We help you engage in conversation with your customers through digital channels and introduce effective Data-Driven marketing models.

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Process Management

We streamline your processes, reduce and remove the burden of repetitive tasks, allowing your team to be more focused and increase productivity.

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talentoK logo

At Konecta talent
makes the difference

We firmly believe in the value of people, key to directing the company's operations. Trust in our teams, committed to professional development. Find out how to be part of our team.

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Our commitment: the improvement of the society

We strive to generate a positive impact on each of the people who work at Konecta, as well as on the rest of society, developing our activities in a sustainable manner and always committed to the environment.

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News

Uniphore and Konecta join forces to advance AI in customer experience and digital transformation

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Konecta’s new work & skills hub in Brazil favela will boost local economy and transform lives

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Konecta celebrated as CX Leader in EMEA and Major Contender in Americas in latest Peak Matrix® Assessment

Read more

Konecta and Google Cloud forge strategic alliance to drive AI-Enabled innovation in customer experience

Read more

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Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information, both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.

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