More related insights
Konecta reveals an ambitious 3-Year plan to become a GenAI-powered company
Katalyst 2028: pioneering the future of customer experienceCreation of dedicated digital business unit: Konecta DigitalStrategic expansion into Middle East and...
Prime Minister of Egypt witnesses Signing of MoU between ITIDA and Konecta, Global Leader in Digital and CX AI, to Launch Operations and Establish Headquarters in New Cairo with circa $100 Millions Investment
Establishment of "Konecta Egypt" to serve markets in the Middle East, Africa, Europe, and the Americas from Egypt.Establishment of Generative...
Konecta once again recognized by Frost & Sullivan's customer experience management radar as a leading CX management player in Europe and Latin America
We are delighted that Konecta has reaffirmed its position as a top provider of customer experience management in Frost &...
Konecta earns Best Place to Work certification in Romania and in Albania for 2024
Konecta ‘s Italian Speaking Market Unit has received two Best Place To Work certifications in 2024 for its operations in Romania and Albania. These new certifications are a testament to Konecta’s sustained commitment to creating a work environment where our people feel valued, supported and engaged.
Best Places to Work is an international HR certification program providing employers in different countries with the opportunity to learn more about their employees’ engagement and job satisfaction, and honoring those employers who deliver an outstanding work experience with the highest standards in relation to working conditions. The certification is based upon robust surveys and analysis of feedback from employees, taking into account various aspects such as leadership, work-life balance, professional growth, compensation and benefits.
Konecta Albania received the BEST PLACE TO WORK certification for the 5th consecutive year, while Konecta’s operation in Romania has been declared a BEST PLACE TO WORK for the fourth time.
About Konecta
Konecta is a leading innovative global service provider in customer management business process outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.
Media contacts
Rina Porta Salvago
Head of Reputation